In General.We receive and store all non-sensitive information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, but excludes sensitive information such as your credit/debit card number. We also may request information about your traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

We predominantly process the following types of personal data about you:

• Contact information (such as name, telephone number, email address, residential/mailing address);
• Passport details
• Loyalty program / frequent flyer details
• Information about your dietary requirements and health issues
• Other details relevant to your travel arrangements or to the relevant travel service provider(s)
• Information from our website such as device model, IP address, the type of browser being used, usage pattern through cookies and browser settings, query logs and product usage logs.

• For servicing our relationship with you and maintaining our brands to service you better
• For presenting options on our website, we think may interest you
• To facilitate your participation in loyalty programs;
• Use your personal data for customer engagement and to send electronic marketing materials to You including e-newsletters, email, SMS, social media channels etc. if you have opted-in to receive them.

We collect certain personal data of yours when you visit our websites. We use such data to

• Assess needs of your business to determine or suggest suitable Service(s) (e.g.: redirect to corresponding domain as per customer location)
• For analytical purposes based on use of our websites
• For research and analysis in relation to our business and services, including trends and preferences in sales and travel destinations
• Involve you in market research, evaluate customer satisfaction and seek feedback regarding our relationship and the service we have provided

We do not and will not sell, rent out or trade your personal data. We must pass the information on to our partners such as airlines, hotels, transport companies immigration departments, government authorities etc. depending on the service provided to you. Our partners are professional and reputed firms that are leaders in their respective domains. Where data is shared, we take necessary steps to ensure confidentiality by implementing measures. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. The website uses cookies for the following general purposes:

• To help recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site.
• To help us customize the content and advertisements provided to you on this website and on other sites across the Internet.

We cannot accept responsibility for any issues concerning your data collected by websites that are not directly under our control. Please also be aware that individual organizations operate their own policies regarding the use and sale of personal data and the use of cookies. If you have a concern regarding the way your personal data will be used on other sites then you are advised to read the relevant privacy statement.

If you would like to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. You can opt-in or opt-out of our cookies by selecting the appropriate options on our cookie pop-up that appears on the website. For information on how to delete or restrict cookies on your mobile phone refer to your handset manual. Please be aware that restricting cookies may impact the functionality of our website.

We want you to feel confident about working with us to plan and purchase your travel, so we are committed to protecting the information we collect. We have detailed policies and procedures in place to ensure confidentiality and rightful use of the data. We have implemented appropriate administrative, technical, and physical security procedures. We review our information collection, storage and processing practices periodically.We have physical security measures and access control systems to guard against unauthorized access. We restrict access to personal data to those who require access for fulfillment of service. Access permissions are subject to strict contractual confidentiality obligations.

We retain your data for the duration of your association with us as the data that we retain is necessary for completion of our services and improving your experience as a customer. You can request the erasure of your data once you wish to end your association with us. At the point, your personal data will be removed from our internal servers and storage.

Should a child whom we know to be under 16 send personal data to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent or consent from a guardian in order to fulfill their request

If any part of our website links you to other websites, those websites do not operate under our Privacy Policy. We recommend you examine the privacy statements posted on those websites to understand their procedures for collecting, using, and disclosing personal data.

We do not intend our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes in accordance to our contractual terms. We do not collect or store any of your credit card information. All payments you make for the purchase of our services using your credit card are securely processed by the concerned banks/payment gateway.

We reserve the right at any time, at our sole discretion, to change this Privacy Policy and any changes will become effective on the day they are posted. We encourage you to frequently review this Privacy policy for any changes. We will notify you about any material changes to this Privacy Policy.